Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to info@tvcustomerinfo.com include your first and last name, address, city, state, zip and email you placed the order under and your order # and we will respond as soon as possible. Emails will be answered during business hours from 9 am - 8 pm Monday- Friday.

Help yourself!

Tristar Products has a website just for you – our customer.
www.tristarcares.com

You can quickly check order status, billing information, how to use your product and even see special offers. Click on www.tristarcares.com and choose your product or option from our easy to read menu. 

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:

Contact Us: English and Spanish